Account Specialist

JOB DESCRIPTION

 

Role:                           CoF BSO OEM Account Specialist

Company:                  Gava Talent Solutions

Work Location:        Budapest

 

Objective of the job:

Commercial Financing Business Support Operations Account Specialists manage a portfolio of OEM Business Partner accounts.

Responsibilities:

Main responsibilities involve credit line and order management, cash collection and conditions monitoring, as well as the daily management of an account portfolio which is comprised of inventory and/or accounts receivable financing customers.

An Account Specialist:

-  develops and maintains strong working relationships with numerous customer contacts at various levels of the organization and serves as a focal point for customer inquiries, requests, and complaints;

-  monitors collateral position and surveys to ensure that all collateral reporting requirements are adhered to and identifies, reports on and drafts action plans to address potential and actual exposures;

-  prepares materials for use in status account reviews;

-  is responsible for territory risk management and customer satisfaction attainment and ensures all customer communications are documented in an accurate and timely manner;

-  ensures accounts operate within approved guidelines and obtains the appropriate level of management approval in exception situations.

-  keeps customers appraised of the financial health of their account and its ability to support current and future financing volumes and

-  operates proactively at all times.

 

Required skills, education and experience:

-         Required education level: Bachelor’s Degree (Accounting/ Finance, Business/ Management preferred)

-         Language: English – Fluent

-         Familiarity with basic financial terms

-         Desire to interact with customers over the phone and via e-mail on a daily basis

-         Being a team player and great cross cultural/ functional collaborator

-         Ability to work in a fast-paced environment and under pressure